Revolutionary software for Social Workers to think well, work relationally and make a difference.

The problem at hand

  • Children’s social care demand is rising, with increasingly complex cases.
  • Poor outcomes for children at risk both inside and outside home.
  • Limited “thinking time” leads to rushed decisions, higher re-referrals and costly repeat interventions.
  • Social workers spend up to 80% of time on administrative tasks, not direct care.
  • Inefficient IT systems and paperwork create operational waste across the sector.
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Annual costs in England exceed £15 billion.

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Staggering 50% expense growth in last 5 years.

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More than 2/3 is spent on late interventions.

Local authorities are under pressure to:

  • Improve quality of care.
  • Reduce re-referrals and children entering care.
  • Increase staff retention in a struggling workforce.

Current systems are compliance & recording tools, not thinking tools.

UK government & professional bodies (BASW, Ofsted) call for better tools to rebalance direct work vs desk work.

How PipsaFlow helps

  • Lightweight, intuitive platform: designed to support practice, not replace case management systems.
  • Captures and structures professional thinking without heavy data entry.
  • Provides guided reflective prompts for systemic and relational practice, including cultural context and identity.
  • Enables secure information sharing across teams, reducing duplication and fragmentation.
  • Keeps the child’s voice and lived experience central to assessment and planning.
problem at hand

Reflect360

Reflect 360 helps you take a step back and see the bigger picture. It brings together insights from your work, offering prompts and visuals that deepen reflection and highlight learning.

problem at hand

Chronology builder

Document Intelligence Engine that automatically extracts, organises, and interprets historical information about a family from case files, reports, emails, documents, and notes. This module transforms fragmented case information into a clear, structured chronology that supports deep, systemic understanding.

problem at hand

Genogram

Genogram tool creates beautiful, useful genograms from voice or text input. Genogram tools helps you visualise relationships, spot patterns and themes and develop hypotheses to guide your work.

problem at hand

Case Consult

Case Consult supports rich and purposeful case discussion between two or more people. The tool systematically guides users through a structured discussion framework reducing the risk of conversational drift. And to prevent discussion by rote, the software uses unexpected questions to offer stimulative challenge to the conversation.

PipsaFlow builds on 20+ years of expertise and innovation

  • Proven foundation: Evolved from Perhepirkko, a tool successfully used by Finnish social service professionals since 2020.
  • Expert leadership: Founded by Liz Bosanquet, with 20+ years in systemic social work practice and over a decade working with UK local authorities.
  • Trusted partnership: Built in collaboration with Integritas, creators of Perhepirkko in Finland and East Interactive, specialists in agile software development.
  • Go-to-market: PipsaFlow will go into field pilots in the UK in mid-2026 and launch commercially in early 2027, addressing urgent sector needs with a scalable, evidence-based solution.
problem at hand

The team behind PipsaFlow

Liz Bosanquet

Liz Bosanquet

CEO, Pipsa Software Ltd


Liz Bosanquet is a highly respected social worker with over 20 years of experience in children’s services. She previously founded Collective Space to improve social work through systemic, relationship-based practice and has supported transformation programmes in over 30 local authorities. Liz combines frontline insight with strategic vision, making her a trusted partner in sector innovation. Liz has now stepped in as the CEO of Pipsa Software and head visionary for PipsaFlow.

Timo Railo

Timo Railo

CTO, Pipsa Software and CTO, East Interactive


Timo is a creative builder with over 30 years of experience in the IT industry. He has a unique ability to quickly understand clients’ true needs, enabling him to match the right technical solutions. At Pipsa Software, Timo serves as Chief Technology Officer, leading the architecture and product development of PipsaFlow. He brings both strategic vision and hands-on expertise, ensuring the platform is robust, innovative, and aligned with the needs of social work professionals.

Jouko Kuisma

Jouko Kuisma

COO, Pipsa Software and CEO, Integritas


Jouko brings over 25 years of experience in health and social care software and consulting. As Chief Operating Officer at Pipsa Software, Jouko oversees operations and strategy, drawing on his background in both technology and practice. Holding an MA in Computational Linguistics, he is particularly interested in the potential of generative AI to strengthen professional practice in social care.

Sanna-Tuulia Lehtomäki

Sanna-Tuulia Lehtomäki

Advisor, Pipsa Software


Sanna-Tuulia is the person behind Perhepirkko, from where PipsaFlow evolved. She works as social care Business Director at Integritas. Sanna-Tuulia holds a Master’s degree in social work and public administration. Before joining Integritas, she gained more than 10 years of practical experience as the Director of municipal health and social services in Finland.

Saija Westerlund-Cook

Saija Westerlund-Cook

Advisor, Pipsa Software


Saija is a doctoral researcher in University of Turku, focusing on families and relationships. Saija has been in a key role in adapting the Reclaim Social Work model in Finland. She is a current trainer in systemic practice and supports the development of PipsaFlow, offering invaluable insight.

Join us to make PipsaFlow real!

Pipsa Software was founded in summer 2025 to develop and bring PipsaFlow to the UK market.

We are heading for a Pilot phase with five UK local authorities in mid-2026. Commercial rollout is planned for early 2027.

Pipsa Software has contracted an independent researcher to evaluate the preliminary impact of PipsaFlow within the first five pilot organizations. The final report will be published in spring 2027 with iterative updates while work is in progress.

Let us know if you would like to be included in the mailing list and receive updates on the progress of the research and our development!

Liz Bosanquet
CEO, Pipsa Software Ltd
liz.bosanquet@pipsasoftware.com
linkedin.com/in/liz-bosanquet-03042945/

Jouko Kuisma
COO, Pipsa Software Ltd
jouko.kuisma@pipsasoftware.com
linkedin.com/ln/joukokuisma